Effective Date: June 1st, 2026
At Discount Auto Glass, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or communicate with us.
Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Vehicle information
- Insurance claim information (when applicable)
- Any information you voluntarily provide when requesting a quote, scheduling service, or contacting us.
SMS Communications
By providing your mobile phone number, you consent to receive SMS text messages from Discount Auto Glass regarding:
- Appointment confirmations and reminders
- Service updates
- Scheduling notifications
- Estimate and repair status updates
- Customer service communications
- Promotional offers and special discounts (only if you have opted in)
Message frequency varies.
Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide estimates and customer support
- Communicate about your service
- Improve our services
- Comply with legal obligations
No Sharing of Phone Data
Discount Auto Glass does not sell, rent, or share your mobile phone number or SMS messaging data with third parties for marketing purposes.
Your phone number is collected solely for the purpose of providing requested communications and SMS messages related to your service or communications you have opted to receive.
Data Protection
We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Customer information is stored securely and access is limited to authorized personnel who require the information to provide our services.
Data Deletion Requests
You may request that we delete your personal information at any time, subject to legal or business record retention requirements.
To request deletion of your information, please contact us using the information below.
Third-Party Service Providers
We may use trusted third-party service providers to assist with business operations, such as appointment scheduling, payment processing, website hosting, and SMS delivery. These providers are only permitted to use your information to perform services on our behalf and are required to maintain appropriate security measures.
Cookies
Our website may use cookies and similar technologies to improve website performance and enhance your browsing experience. You may disable cookies through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or wish to request deletion of your personal information, please contact:
Discount Auto Glass
2182 E. Livingston Ave.
Bexley, OH 43209
Phone: (614) 231-9999
Email: discountag2006@yahoo.com